Scrutiny Projects

Scrutiny will give you the opportunity to make positive changes to the housing services you receive and have your voice heard. Through our scrutiny process, you will be able to review what we do and why we do it, and make recommendations, influencing what happens to your home and community, and putting you at the heart of our decision making.  It involves panels of tenants working alongside Babergh and Mid Suffolk District Council staff to conduct an in-depth review on a specific housing service. The recommendations that come out of the scrutiny project are then used to improve the service. The Tenant Board are responsible for overseeing a minimum of two scrutiny projects each financial year.

You can review our scrutiny reports and the action plans for recommendations here:

Anti- Social Behaviour

• Anti-Social Behaviour scrutiny report
• Anti-Social Behaviour recommendations action plan

Complaints

• Complaints scrutiny report
• Complaints recommendations action plan

Communication

• Communication scrutiny report
• Communication recommendations action plan

Update, October 2026: The Tenant Board will be voting on the next scrutiny project at the Tenant Board meeting in October. After the meeting we will update this webpage on how to get involved and next steps.