We are experiencing technical difficulties with our Council and committee pages.
We are working to resolve this urgently. Thank you for your patience.
This accessibility statement applies to babergh.gov.uk and midsuffolk.gov.uk.
This website is run by Babergh and Mid Suffolk District Councils.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand, and we will continue to do this in future.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us
We’ll consider your request and get back to you in 5 working days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please let us know about the problems you are facing with our website
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Babergh and Mid Suffolk District Councils is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Our chat bot page content is not contained within a landmark. The chat bot is built and hosted through third party software. We are liaising with the provider to fix this issue, by the end of February 2024.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Our two embedded Twitter feeds, featured on our homepage, are also exempt from meeting the accessibility regulations.
This statement was prepared on 24 February 2022. It was last reviewed and updated on 21 November 2023.
This website was last tested on 24 July 2023. The test was carried out by the Web Team at Babergh and Mid Suffolk District Councils, by manual sampling and using tools such as Siteimprove and Deque's Axe.