Telephone payments on Thursday 22 January
We will not be able to take payments over the telephone on Thursday 22 January 2026. This is due to essential system maintenance. We apologise for the inconvenience.
The Council monitors private water supplies in accordance with:
These regulations decide how often the Council must take a sample of water from a supply, which tests it must carry out and enable the Council to recover its costs.
Carried out on a cost recovery basis (contractor and officer time spent on the assessment).
Officer time is charged at £57 per hour. Typical cost £200 - £250.
Carried out on a cost recovery basis (contractor and officer time spent on the investigation, plus any analysis costs).
It is a legal requirement to carry out an investigation in the event of a sampling failure. It may lead to a risk assessment being carried out.
Carried out on a cost recovery basis (officer time spent in granting the authorisation).
Application made by the owner of the supply, for permission to temporarily breach a standard whilst work is carried out.
£90 standard charge for site visit, and administration of the results.
The cost of analysis of the samples is added to this fee (see below).
Specially requested samples may be subject to additional mileage. Quote can be requested from the contractor before the sample is taken.
Our contractor will normally make an appointment with the owner of the supply to carry out the sampling. Failure to keep the appointment may result in the owner of the supply being liable for some or all our contractor’s travelling costs.
Analysis of the water is completed by Northumbrian Water Scientific Services. The cost of analysis is what Northumbrian Water charges the Council.
£30
Applies where a supply:
£68
Applies to large and/or commercial supplies. The more water used, the more often a sample is taken.
£300
Applies to large and/or commercial supplies. The more water used, the more often a sample is taken.
The regulations allow the Council to remove a Group B parameter from the samples taken under certain conditions.
This applies when:
Where this occurs, the cost of analysis will be reduced.