Telephone payments on Thursday 22 January
We will not be able to take payments over the telephone on Thursday 22 January 2026. This is due to essential system maintenance. We apologise for the inconvenience.
The information on this webpage is for parish councils who want to improve community facilities in their area.
Making a Parish Infrastructure Investment Plan (PIIP) is a way to understand what people want for the facilities that they use for play, sport, leisure, and for community activities.
Consultations can allow communities to collectively prioritise projects, and to help design solutions to problems.
Having a community-backed plan can also help to secure external funding.
Community surveys are useful ways of identifying community needs.
You can view:
You might want to hold an in-person community event, as part of the consultation process. Read a guide to holding a consultation event
As part of the PIIP process, it's useful to have a map that shows the physical assets within your community.
View a guide to mapping community assets
View a guide for consulting with other community groups
For consultations linked to funding applications, community and charitable groups can also access the engagement tools on our Community Funding webpage. View consultation toolkit.