Report a missing bin

Before reporting that your bin is missing or lost, please check that a neighbour has not taken it by mistake. Please also check that your bin has not been left somewhere else on your road.

In some circumstances, there may be a charge of £47.00 to replace a missing refuse (general rubbish) bin.

We will aim to deliver a replacement bin as soon as possible. However, during busy periods this could take up to 5-6 weeks.

Replacement bins will be clean and useable, but they may not be brand new.

Please ensure that all bins are clearly labelled with the property's number/name, to help prevent them going missing.

Report a missing bin

If you reported that your bin was missing, but it's now been found, please email Waste Services. We will then cancel delivery of the replacement bin.