Telephone payments on Thursday 22 January
We will not be able to take payments over the telephone on Thursday 22 January 2026. This is due to essential system maintenance. We apologise for the inconvenience.
There are a few stages to registering a death.
Suffolk County Council (SCC) will be sent either:
Sometimes, SCC will need both.
You will then need to book an appointment with a Registrar. You can do this with or without confirmation that the necessary documentation has been sent to SCC (see Stage 1).
To book an appointment online with the Registrar - and to learn about the next stages - please visit SCC's website:
You can also phone a Register Office to book your appointment with the Registrar, if you prefer.
When you speak with the Registrar, they will talk to you about the government's Tell Us Once service.
The Tell Us Once service makes it easier to report a death to most governmental departments, and local councils.
The service will notify the deceased's local council to update their records of the following (if applicable):
The government have produced a video that explains how to report a death using the Tell Us Once service:
The government have published a step by step guide on what to do when someone dies.