Tenant feedback, performance and policies

2023/24 Tenant Satisfaction Measures

Find out about our 2023/24 annual data return to the Regulator of Social Housing.

Access the results of our annual Tenant Satisfaction Measures returns to the Regulator of Social Housing.

Find our performance, service plans and housing revenue account business plan

Our Complaint Task Force meet every three months, to review and monitor complaints received from tenants

Find housing policies and guidance documents

Find out more about our monthly and quarterly satisfaction surveys