Please wait until 5.30pm on your collection day to report a missed collection
We collect more than 100,000 bins across the districts every week.
Sometimes, collections can be delayed by reasons outside of our control. Examples include; roadworks, breakdowns, crew sickness, severe weather, or parked vehicles.
Delayed collections
The table below details any known delays to our collection service. We update this table every working day.
If your road/area is listed, it means we are already aware that you haven't had a collection. Therefore, please do not report a missed collection. Instead, continue to leave your bin out. We will empty it as soon as possible.
| Type of collection |
Status/delays |
| Refuse (general rubbish) |
Bramley Place - Debenham (Roadworks)
Church Lane - Claydon (Roadworks)
Clay Lane - Bacton (Roadworks)
Rede Lane - Barham (Roadworks)
Turkeyhall Lane - Bacton (Roadworks) Wednesday 19 March Bridge Street - Needham Market
Constitution Hill - Needham Market
Crown Street - Needham Market
Hawks Mill Mews - Needham Market
Hawks Mill Street - Needham Market
High Street - Needham Market
King William Street - Needham Market
School Street - Needham Market
Sparrows Rise - Needham Market Friday 21 March Baby Lane - Rattlesden
Brettenham Road - Buxhall
Brettenham Road - Rattlesden
Chapel Close - Buxhall
Church Road - Battisford
Combs Lane - Combs
Combs Lane - Great Finborough
Combs Lane - Stowmarket
Deadmans Lane - Battisford
Edmunds Road - Buxhall
Fen Street - Buxhall
Field View - Rattlesden
High Town Green - Rattlesden
Hollybush Lane - Rattlesden
Little London - Combs
Louse Lane - Rattlesden
Mill Gardens - Buxhall
Mill Lane - Rattlesden
Mill Road - Buxhall
Millfield Drive - Buxhall
Moats Tye - Combs
Orchard Drive - Buxhall
Park Road - Combs
Poplar Hill - Stowmarket
Poy Street Green - Rattlesden
Purple Hill - Buxhall
Rattlesden Road - Buxhall
Russet Gardens - Combs
Tannery Road - Combs
Top Road - Rattlesden
Valley Road - Battisford
Webbs Close - Combs
Workhouse Lane - Rattlesden |
| Recycling |
Jackdaw Close - Brantham (Road Closed) Friday 21 March Alston Crescent - Stanstead
Applegate Mews - Great Cornard
Bentley Lane - Belstead
Bottle Bridge Road - Wenham Parva
Braggons Hill - Boxted
Brett Rise - Cockfield
Brockley Road - Hartest
Bucks Horn Place - Belstead
Bucks Horns Lane - Belstead
Bullswood Lane - Cockfield
Bury Road - Cockfield
Bury Road - Hartest
Bury Road - Shimpling
Butt Road - Great Cornard
Buttons Green - Cockfield
California Lane - Hintlesham
Chadacre - Shimpling
Chadacre Road - Hartest
Chapel Lane - Belstead
Charity Lane - Belstead
Chattisham Road - Copdock And Washbrook
Cherrytree Road - Great Cornard
Church Lane - Copdock
Cockfield Road - Thorpe Morieux
Cross Green - Hartest
Crowbrook Cottages - Cockfield
Crowbrook Place - Cockfield
Elm Lane - Copdock And Washbrook
Fenstead End - Boxted
Glemsford Road - Boxted
Green View - Hartest
Grenville Road - Sudbury
Grove Hill - Belstead
Hardy Court - Sudbury
Hartest Hill - Hartest
Hartest Hill - Shimpling
Hartest Lane - Lawshall
Hawthorn Road - Great Cornard
Highfields - Somerton
Hill Green - Lavenham
Hollow Road - Copdock And Washbrook
Holly Lane - Belstead
Lavenham Road - Cockfield
Lavenham Road - Thorpe Morieux
Lawshall Road - Hartest
Lindsey Avenue - Great Cornard
Lower Street - Somerton
Lower Street - Stanstead
Mackenzie Place - Cockfield
Maldon Court - Great Cornard
Melford Road - Hartest
Mill Farm Place - Belstead
Millers Close - Cockfield
Moorhouse Farm Lane - Boxted
Moyes Place - Belstead
New Road - Boxted
Old London Road - Copdock And Washbrook
Old Stone Pit Way - Cockfield
Park Road - Boxted
Park Road - Stanstead
Pigeons Lane - Copdock And Washbrook
Poplar Road - Great Cornard
Raydon Road - Hintlesham
Shelley Avenue - Great Cornard
Shimpling Road - Hartest
Smithbrook Lane - Hartest
Smithwood Green - Cockfield
Somerton Road - Boxted
Somerton Road - Hartest
Stanstead Road - Shimpling
Swan Hill - Sproughton
Sycamore Road - Great Cornard
The Green - Hartest
The Row - Boxted
The Row - Hartest
The Street - Belstead
The Street - Boxted
The Tye - Alpheton
Tittle Hall Lane - Boxted
Upper Somerton - Somerton
Vauxhall - Wenham Magna
Washbrook Road - Chattisham
Wenham Road - Copdock And Washbrook
Whights Corner - Copdock And Washbrook
Willow Bridge - Cockfield
Windsor Green - Cockfield
Workhouse Hill - Hartest |
| Garden waste (brown bin) |
Wednesday 19 March Delays to garden waste collections in: Creeting St Peter
Needham Market Thursday 20 March Delays to garden waste collections in: Akenham
Ashbocking
Barham
Barking
Baylham
Bramford
Claydon
Coddenham
Flowton
Great Blakenham
Hemingstone
Henley
Little Blakenham
Whitton Friday 21 March Delays to garden waste collections in: Aldham
Bildeston
Chelsworth
Elmsett
Hitcham
Kettlebaston
Milden
Monks Eleigh
Nedging with Naughton
Onehouse
Stowmarket
Stowupland
Wattisham |
| Business waste |
Service up to date |
| Clinical waste |
Service up to date |
| Glass |
Delays to glass collections |
Report a missed collection
We are unable to make a return if:
- our bin collection advice was not followed. (For example, if you did not put the correct bin out by 6.30am)
- your bin contained non-accepted items
- black sacks left by the bin were not taken
- the bin has been refilled
- your bin was only partially emptied. Please make sure no items are lodged, or stuck in the bin, so it can be fully emptied next time
Please note that crews will log if there was a reason why they couldn't empty a bin. Dustcart camera footage may be viewed to check if the collection was actually missed, or whether the bin was out, before a return can be made.
Missed collections must be reported to us within two working days of it being missed.
Report a missed collection
Once you've submitted your report, please continue to leave your bin out and we will aim to make a return within five working days.
We will only contact you if we need further information, or the crew recorded a reason as to why the bin was not emptied.
How we use your information
If you would like to know how our Waste Services team use any personal information you provide us, please read our privacy notice.
