Please wait until 5.30pm on your collection day to report a missed collection.
We collect more than 100,000 bins across the districts every week.
Sometimes, collections can be delayed due to dustcart breakdowns or crew sickness. Or, the bins could not be accessed because of roadworks or parked vehicles.
Delayed collections
The table below details any known delays to our collection service. We update this table every working day.
If your road/area is listed, it means we are already aware that you haven't had a collection. Therefore, please do not report a missed collection.
Instead, continue to leave your bin out. We will empty it as soon as possible.
| Type of collection |
Status/delays |
| Refuse (general rubbish) |
Barley Close - Stowupland (Parked Vehicle)
Hadleigh Road - Somersham (Roadworks)
Jervis Close - Eye (Roadworks)
Morris Way - Needham Market (Parked Vehicle)
Acorn Way - Stowupland
Aspen Close - Great Blakenham
Birch Close - Stowupland
Black Oak Drive - Stowupland
Brick Drive - Great Blakenham
Broomspath Road - Stowupland
Burr Close - Stowupland
Chestnut Close - Stowupland
Hibbard Road - Bramford
Hillcrest Approach - Bramford
Holme Close - Stowupland
Hornbeam Road - Stowupland
Laurel Drive - Great Blakenham
Lime Way - Great Blakenham
Marshalls Meadow - Stowupland
Masons Drive - Great Blakenham
Oak Apple Drive - Stowupland
Oak Road - Stowupland
Popular Road - Great Blakenham
Post Drive - Stowupland
Red Oak Drive - Stowupland
River Way - Great Blakenham
Sycamore Road - Stowupland
Thorney Green Road - Stowupland
Walnut Tree Close - Stowupland
|
| Recycling |
Hadleigh Road - Somersham (Road Closed)
Heath Close - Hessett (Roadworks)
Heath Road - Woolpit (Roadworks)
Heath Road - Hessett (Roadworks)
Hunston Road - Badwell Ash (Roadworks)
Old Paper Mill Lane - Claydon (Parked Vehicle)
Artiss Close - Bildeston
Bildeston Road - Hitcham
Brooksfield - Bildeston
Brooksview - Bildeston
Chamberlin Close - Bildeston
Chapel Farm Lane - Hitcham
Chapel Street - Bildeston
Church Road - Bildeston
Consent Lane - Bildeston
Duke Street - Bildeston
Hadleigh Road - Nedging with Naughton
High Street - Bildeston
Ipswich Road - Bildeston
Manor Road - Bildeston
Market Place - Bildeston
Newberry Road - Bildeston
Paddocks Way - Bildeston
Rotheram Road - Bildeston
Smock Meadow - Bildeston
Squirrells Mill Road - Bildeston
Tankard Farm Close - Bildeston
Wattisham Road - Bildeston
|
| Garden waste (brown bin) |
Abbots Close - Sudbury
Acton Square - Sudbury
Alan Phillips Way - Sudbury
Ballingdon Hill - Sudbury
Ballingdon Street - Sudbury
Bank Buildings - Sudbury
Beaconsfield Close - Sudbury
Betty Cocker Grove - Great Cornard
Bishops Close - Sudbury
Blackfriars - Sudbury
Brundon Lane - Sudbury
Bullocks Lane - Sudbury
Bullocks Terrace - Sudbury
Bulmer Road - Sudbury
Burkitts Lane - Sudbury
Bush Grove - Sudbury
Cann Close - Sudbury
Catesby Meadow - Sudbury
Cats Lane - Great Cornard
Cats Lane - Sudbury
Chilton Court - Sudbury
Chilton Lodge Road - Sudbury
Church Street - Sudbury
Church Walk - Sudbury
Churchill Drive - Sudbury
Clarence Road - Sudbury
Clermont Avenue - Sudbury
Clermont Avenue - Sudbury
Constable Road - Sudbury
Cornard Road - Sudbury
Corporal Lillie Close - Sudbury
Cricketers Close - Sudbury
Croft Road - Sudbury
Cross Street - Sudbury
Deanery Close - Sudbury
East Street - Sudbury
Edgworth Road - Sudbury
Elizabeth Way - Sudbury
Elm Road - Sudbury
Essex Avenue - Sudbury
First Avenue - Sudbury
Friars Street - Sudbury
Gainsborough Road - Sudbury
Gainsborough Street - Sudbury
Gaol Lane - Sudbury
Girling Street - Sudbury
Gregory Street - Sudbury
Hall Rise - Sudbury
Head Way - Sudbury
Highview Close - Sudbury
Hillcrest Road - Sudbury
Hillside Road - Sudbury
Hitchcock Place - Sudbury
Howard Close - Sudbury
Hoxter Way - Sudbury
Humphry Road - Sudbury
Hyde Road - Sudbury
Ingrams Well Road - Sudbury
Inkerman Row - Sudbury
Jameson Place - Sudbury
Jubilee Road - Sudbury
Kingfishers - Sudbury
Lark Rise - Sudbury
Lime Grove - Sudbury
Manor Road - Sudbury
Mayflower Way - Sudbury
Meadow Lane - Sudbury
Meadow Place - Sudbury
Meadow View Road - Sudbury
Melford Road - Sudbury
Middleton Road - Sudbury
Mill Hill - Sudbury
Mill Lane - Sudbury
Minden Road - Sudbury
New Queens Road - Sudbury
New Street - Sudbury
Newmans Road - Sudbury
Newton Road - Sudbury
Nonsuch Meadow - Sudbury
Parker Place - Sudbury
Parkwood Drive - Sudbury
Pinecroft Rise - Sudbury
Prince Street - Sudbury
Priory Gardens - Sudbury
Priory Road - Sudbury
Priory Walk - Sudbury
Quay Lane - Sudbury
Queens Close - Sudbury
Queens Road - Sudbury
Queens Road - Sudbury
Red House Lane - Sudbury
Richard Burn Way - Sudbury
Robin Way - Sudbury
Rye Hill - Great Cornard
Sandy Lane - Sudbury
Second Avenue - Sudbury
Simon Theobald Close - Sudbury
Springfield Road - Sudbury
St Benedicts Close - Sudbury
Stanley Road - Sudbury
Stanley Wood Avenue - Sudbury
Station Road - Sudbury
Stour Street - Sudbury
Stuarts Drive - Great Cornard
Suffolk Road - Sudbury
Talbot Road - Sudbury
The Croft - Sudbury
Tudor Close - Sudbury
Tudor Green - Sudbury
Tudor Road - Sudbury
Uplands Crescent - Sudbury
Uplands Road - Sudbury
Upper East Street - Sudbury
Walnut Tree Lane - Sudbury
Weavers Lane - Sudbury
Willow Close - Sudbury
Woodhall Close - Sudbury
Woodhall Road - Sudbury
Woodpeckers - Sudbury
York Road - Sudbury
|
| Business waste |
Service up to date
|
| Clinical waste |
Service up to date
|
| Glass |
Delays to glass collections
|
Report a missed collection
We are unable to make a return if:
- our bin collection advice was not followed. (For example, if you did not put the correct bin out by 6.30am)
- your bin contained non-accepted items
- black sacks left by the bin were not taken
- the bin has been refilled
- your bin was only partially emptied. Please make sure no items are lodged, or stuck in the bin, so it can be fully emptied next time
Please note that crews will log if there was a reason why they couldn't empty a bin. Dustcart camera footage may be viewed to check if the collection was actually missed, or whether the bin was out, before a return can be made.
Missed collections must be reported to us within two working days of it being missed.
Report a missed collection
Once you've submitted your report, please continue to leave your bin out and we will aim to make a return within five working days.
We will only contact you if we need further information, or the crew recorded a reason as to why the bin was not emptied.
How we use your information
If you would like to know how our Waste Services team use any personal information you provide us, please read our privacy notice.
