Housing performance, reports and plans

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Our annual reports

We publish our reports and plans, alongside information about our performance as a housing service, so that our tenants can see how we are performing on the things that matter most to you.

We want you to know that:

  • your views are taken into consideration when we deliver housing services
  • you have access to information that you need to challenge us
  • you are always at the centre of our decision-making
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Regulator of Social Housing Inspection

On 14 October 2026, the Regulator of Social Housing published its findings after an inspection of the housing services provided by Babergh and Mid Suffolk District Councils.

It has awarded both councils the C2 rating - the second tier on a scale of C1-C4, with C1 being the target grade for all social landlords.

To find out more, visit our FAQs, or read the judgement in full.

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Council Housing Assurance Report

Each quarter, we provide a report to members, senior leadership and tenants with a clear view on performance in relation to our landlord service, including our Tenant Satisfaction Measure (TSM) results. The report shows our progress each quarter (every three months) and the target we have set to achieve by the end of the financial year.

It includes a Red, Amber, Green status and evidences we are delivering our outcomes required within the Regulator for Social Housing's Consumer Standards.

If you have any questions or comments, please email the Tenant Engagement Team

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Our annual reports

Each year, we publish an annual report about our housing service. The report provides an update on what we have accomplished.

Access the links below to read our reports in full:

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Housing Revenue Account Business Plan

We have to produce and develop a 30 year Housing Revenue Account Business Plan.

The plan considers how much money we expect to receive from rents and other sources, and how we will spend that money.

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