Telephone payments on Thursday 22 January

We will not be able to take payments over the telephone on Thursday 22 January 2026. This is due to essential system maintenance. We apologise for the inconvenience.

How are benefits calculated and exclusions

Benefit Cap

Find out more about the total amount that working age people can claim if on benefits

Local Housing Allowance

Find out how housing benefit is calculated

What is considered when calculating benefits

Find out about what is included in benefits claims including information if you are self employed