We will not be able to take payments over the telephone on Thursday
22 January 2026. This is due to essential system maintenance. We
apologise for the inconvenience.
The cost of living affects everyone in different ways. If you are struggling with costs of everyday things housing, food, utility bills, transport and healthcare, you should check if you are getting the support you are entitled to.
Or for more information on the support available for food and essentials, utilities, housing and checking your benefit entitlement, click the Help and Support For You link below.
Leaflets
Our Worrying About Money leaflet lists local support and where you can go for help.